Online dating government regulation

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31 October 2017: The CMA has opened an investigation into suspected breaches of consumer protection law by an online dating operator.

The CMA is concerned about potential unfair contract terms and unfair commercial practices including: The investigation is being carried out under the Enterprise Act 2002 in respect of potential breaches of the Consumer Protection from Unfair Trading Regulations 2008, the Consumer Contract Regulations 2013, and the Consumer Rights Act 2015.

It was founded in 2013 by a number of industry players who believed it was time to step up and take responsibility for the set up and preservation of these standards.

As a trade body, they ensure the sector is well represented and can have a strong voice with the UK Government, the media, financial service providers, and more.

Venntro agreed that it will be clearer with customers about how it shares their personal information.

Venntro will also ensure that claims about the service provided and numbers of members made on its websites are not misleading.

Ultimately, only a court can rule that a particular term or practice infringes the law.

The Online Dating Association is an independently run organisation dedicated to maintaining standards within the industry.

There is a greater recognition now that these services are the norm and are used and enjoyed by millions.

But that does add to the duty on us all, to set and maintain standards that result in trust and ensure we are here to stay.

Walters' recent speech delivered at the 2013 Online Dating Summit in Miami, FL, regarding Controversial User Profile Content.

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